Everything DiSC® SalesProvide salespeople with the skills to adapt to customers’ preferences and expectations
Everything DiSC® Sales is a classroom training and personalized learning experience designed to help salespeople successfully create customer-centric interactions that improve results.
This application teaches participants to stretch beyond their natural Sales style to more effectively adapt to their customers’ preferences and expectations— regardless of the customer’s unique buying style. The experience is sales-specific with in-depth information, including tips, strategies, and action plans to help salespeople become more effective.
The Everything DiSC Sales Profile focuses on:
- Understanding your DiSC® style
- Recognizing and understanding customer buying styles
- Adapting your sales style to your customer’s buying style
- How to adapt DiSC style to meet the customer’s needs
The Everything DiSC Sales Profile helps participants better understand themselves, their customers, and their relationships. In this 23-page profile, participants explore their own sales style and how their strengths and challenges influence their selling behaviors. They’ll also learn to recognize the behaviors unique to each buying style and gain strategies to adapt their sales style to meet the needs of their customers, improving their effectiveness and success. The profile may be used on its own or with the companion facilitation.
The Classroom Modules
Section I: Understanding Your DiSC Sales Style
Module 1: Introduces the Everything DiSC Sales Map to explore how participants’ styles and personal priorities influence their selling behaviors. 50 minutes.
Module 2: Role-playing job interview simulation engages learners in identifying how their strengths and challenges influence their sales interactions with others. 50 minutes.
Section II: Recognizing and Understanding Customer Buying Styles
Module 3: Introduces customer mapping, a new way of people-reading, and using a series of video segments brings together participant teams in a friendly competition they practice and hone their new skills. 50 minutes.
Module 4: Explores the priorities that drive the buying style of each participant’s customers and engages learners in plotting their current customers’ styles to complete a customized Everything DiSC Sales Map. 50 minutes.
Section III: Adapting Your Sales Style to Your Customer’s Buying Style
Module 5: Through video and storytelling, and using participants’ customized Everything DiSC Sales Map, learners discover how to more effectively navigate from their own styles to those of different types of customers. 50 minutes.
Module 6: Role play challenges participants to demonstrate new ways to adapt to their most challenging customer and complete an interaction plan for working with that customer. 50 minutes.
Additional tool: Everything DiSC Sales Customer Interaction Map Ideal for use in individual or small group coaching situations, participants practice customer-mapping techniques and explore strategies for adapting their own DiSC style to that of actual customers.
The Participant Take-Aways
- Discover their own DiSC® style: recognize the priorities, personal strengths, and challenges that shape their sales interactions with others
- Explore other styles: understand the differences and similarities among DiSC buying styles, learn to recognize the behaviors unique to each style, and identify new ways to find common ground with all types of customers
- Create a plan of action to get more out of the sales process—and deliver better bottom line results
The Follow-Up Tools
Extend the learning experience with our mobile-friendly, interactive learning portal that gives participants unlimited access to on-demand insights about DiSC® and strategies for applying DiSC to real work situations.
Inspire effective collaboration with Comparison Reports. Any two participants can explore their similarities and differences, potential challenges in working together, and practical tips for improving their working relationship.
With no limit to the number of participants included, this report gives you an at-a-glance view of a group of participants and their individual Everything DiSC maps.
Group Culture Report
Determine the group’s DiSC culture by exploring its advantages and disadvantages, impact on group members, and influence on decisionmaking and risk-taking. Sold separately.